> For the complete documentation index, see [llms.txt](https://docs.fortics.com.br/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.fortics.com.br/readme.md).

# Help Center

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## Central de Ajuda

Encontre as documentações e tutoriais para utilizar todo o
potencial do Ecossistema Fortics em suas operação.

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<figure><img src="/files/PVhfKvcmHBGhwRcRrsLM" alt=""><figcaption></figcaption></figure>
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<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th></th><th data-type="content-ref"></th><th data-type="content-ref"></th><th data-type="content-ref"></th><th data-type="content-ref"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h3><i class="fa-folder">:folder:</i></h3></td><td><h3>Onboarding</h3></td><td>Aqui reunimos as informações para as configurações iniciais das ferramentas do ecossistema Fortics.</td><td><a href="/spaces/3iPPVXwhHVs82quD8n6X/pages/6AE9mVvJxQLdyGLvJcqT">/spaces/3iPPVXwhHVs82quD8n6X/pages/6AE9mVvJxQLdyGLvJcqT</a></td><td><a href="/spaces/3iPPVXwhHVs82quD8n6X/pages/wOuhKTzmwjiCgpwtlD65">/spaces/3iPPVXwhHVs82quD8n6X/pages/wOuhKTzmwjiCgpwtlD65</a></td><td><a href="/spaces/3iPPVXwhHVs82quD8n6X/pages/Vyf2G5FpTnDFXUu8zoV9">/spaces/3iPPVXwhHVs82quD8n6X/pages/Vyf2G5FpTnDFXUu8zoV9</a></td><td><a href="/spaces/3iPPVXwhHVs82quD8n6X/pages/o8OwpeeV55qONFv3sQ3a">/spaces/3iPPVXwhHVs82quD8n6X/pages/o8OwpeeV55qONFv3sQ3a</a></td><td></td></tr><tr><td><h3><i class="fa-folder">:folder:</i></h3></td><td><h3>Fluxos e Integrações</h3></td><td>Informações para criação e configuração das conexções entre as ferramentas do Ecossistema Fortics.</td><td><a href="/spaces/3iPPVXwhHVs82quD8n6X/pages/FRYYuoyiKmBBM9d5a3px">/spaces/3iPPVXwhHVs82quD8n6X/pages/FRYYuoyiKmBBM9d5a3px</a></td><td><a href="/spaces/3iPPVXwhHVs82quD8n6X/pages/wy9K6mVFaQUspjfE0Y5P">/spaces/3iPPVXwhHVs82quD8n6X/pages/wy9K6mVFaQUspjfE0Y5P</a></td><td><a href="/spaces/3iPPVXwhHVs82quD8n6X/pages/ruv6Lb6WC3zM9xgG6cwZ">/spaces/3iPPVXwhHVs82quD8n6X/pages/ruv6Lb6WC3zM9xgG6cwZ</a></td><td></td><td></td></tr><tr><td><h3><i class="fa-folder">:folder:</i></h3></td><td><h3>Contact center</h3></td><td>Tudo que o agente precisa para as operações diárias com o Ecossistema Fortics.</td><td><a href="/spaces/3iPPVXwhHVs82quD8n6X/pages/b5E7DNjOG24yWPbHqop4">/spaces/3iPPVXwhHVs82quD8n6X/pages/b5E7DNjOG24yWPbHqop4</a></td><td><a href="/spaces/3iPPVXwhHVs82quD8n6X/pages/yyvGsMfQaYfKx2rH4fgf">/spaces/3iPPVXwhHVs82quD8n6X/pages/yyvGsMfQaYfKx2rH4fgf</a></td><td><a href="/spaces/3iPPVXwhHVs82quD8n6X/pages/oGh80QKzFGnAmxX793kz">/spaces/3iPPVXwhHVs82quD8n6X/pages/oGh80QKzFGnAmxX793kz</a></td><td></td><td></td></tr><tr><td><h3><i class="fa-folder">:folder:</i></h3></td><td><h3>Gestão do ecossistema</h3></td><td>Aqui reunimos as informações para as configurações iniciais das ferramentas do ecossistema Fortics.</td><td><a href="/spaces/3iPPVXwhHVs82quD8n6X/pages/JOBG7n26AeuQKmj9rhfZ">/spaces/3iPPVXwhHVs82quD8n6X/pages/JOBG7n26AeuQKmj9rhfZ</a></td><td><a href="/spaces/3iPPVXwhHVs82quD8n6X/pages/i73g4LZQanoLj7XtSO18">/spaces/3iPPVXwhHVs82quD8n6X/pages/i73g4LZQanoLj7XtSO18</a></td><td><a href="/spaces/3iPPVXwhHVs82quD8n6X/pages/AD9lDCmpddI5WAY92HgG">/spaces/3iPPVXwhHVs82quD8n6X/pages/AD9lDCmpddI5WAY92HgG</a></td><td></td><td></td></tr></tbody></table>

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h3><i class="fa-folder">:folder:</i></h3></td><td><h3>Tutoriais</h3></td><td>Tutorais com passo a passo de todas as configurações das ferramentas do Ecossistema Fortics.</td><td><a href="/spaces/3iPPVXwhHVs82quD8n6X" class="button primary">Veja todos os tutoriais</a></td><td></td></tr><tr><td><h3><i class="fa-folder">:folder:</i></h3></td><td><h3>Integrações</h3></td><td>Como gerenciar todos os pontos de contato externos, permitindo que sua plataforma se comunique com as ferramentas que compõem o seu ecossistema digital.</td><td><a href="/spaces/3iPPVXwhHVs82quD8n6X/pages/PUZGT0sDRGXQd0XgVErM" class="button primary">Veja as integrações</a></td><td></td></tr><tr><td><h3><i class="fa-folder">:folder:</i></h3></td><td><h3>Canais de atendimento</h3></td><td>Configurar, centralizar e monitorar os diferentes meios de interação (voz, chat, redes sociais, etc.).</td><td><a href="/spaces/3iPPVXwhHVs82quD8n6X/pages/ph06ht3BikFhDWnBoOR7" class="button primary">Tudo sobre canais de atendimento</a></td><td></td></tr></tbody></table>

***

## Fortics API Docs

O ecossistema Fortics é estruturado em módulos independentes, permitindo que você conecte sua operação exatamente ao que precisa. Cada módulo oferece documentações detalhadas e ferramentas exclusivas para acelerar sua integração.

Selecione uma ferramenta para ver a documentação

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<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td>Gestão de fluxo de atendimento e canais digitais com transbordo humano.</td><td><a href="/spaces/UoAkYMXOab8EJp7KiSdd" class="button primary">Ver documentação</a></td><td><a href="/files/rFUvk7LuZYvF8yF2ZtHc">/files/rFUvk7LuZYvF8yF2ZtHc</a></td></tr><tr><td>Plataforma para o gerenciamento de números e créditos do WhatsApp</td><td><a href="/spaces/o2359ASdTxDNa34cBHjV" class="button primary">Ver documentação</a></td><td><a href="/files/Rem0w8FZs3sw5yShd32k">/files/Rem0w8FZs3sw5yShd32k</a></td></tr></tbody></table>

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<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td>Telefonia, URA e observabilidade total via uso de agentes inteligentes.</td><td><a href="/spaces/WKQuk3Br1moBnqGmiaw0" class="button primary">Ver documentação</a></td><td><a href="/files/z2j6Tk3RyYFWVQkXMeFW">/files/z2j6Tk3RyYFWVQkXMeFW</a></td></tr><tr><td>Módulo de IA da Fortics, agentes inteligentes, com copilot e insights.</td><td><a href="/spaces/McVTlcl3QT9e1zDoCCRa" class="button primary">Ver documentação</a></td><td><a href="/files/HnZd9NvFIsTLLcu2jFqi">/files/HnZd9NvFIsTLLcu2jFqi</a></td></tr></tbody></table>

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