> For the complete documentation index, see [llms.txt](https://docs.fortics.com.br/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.fortics.com.br/gestao-and-operacao/readme.md).

# Fortics | Ecossistema IA

Encontre as informações e tutoriais para utilizar todo o potencial do Ecossistema Fortics em suas operação.

### Entenda o Ecossistema

Veja como as ferramentas do Ecossistema Fortics se conectam e trabalham para sua operação.

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th></th><th></th></tr></thead><tbody><tr><td><i class="fa-folder">:folder:</i></td><td><h3>Onboarding > Chat Center</h3></td><td>Aprenda a configurar sua operação: crie equipe e agente, organize grupos de horários e monte seu primeiro fluxo de atendimento. Configure o primeiro canal (webchat) e teste as configurações iniciais da plataforma.</td><td><a href="/gestao-and-operacao/tutoriais/chat-center/entendendo-o-chat-center.md" class="button primary">Começar agora</a></td></tr><tr><td><i class="fa-folder">:folder:</i></td><td><h3>Onboarding > IA</h3></td><td>Veja como configurar seu Agente de IA: crie chaves de acesso, base de conhecimento e agente, teste no playground e integre com o Chat Center. Aplique agentes nos fluxos para automatizar atendimentos e tarefas.</td><td><a href="/gestao-and-operacao/comece-aqui/onboarding-fortics-ia.md" class="button primary">Começe agora</a></td></tr><tr><td><i class="fa-folder">:folder:</i></td><td><h3>Onboarding > Voz</h3></td><td>Aprenda a configurar o número oficial da sua empresa e organizar o atendimento: Defina os ramais de cada atendente para distribuir chamadas e facilitar a gestão.</td><td><a href="/gestao-and-operacao/comece-aqui/onboarding-fortics-voz.md" class="button primary">Começe agora</a></td></tr><tr><td><i class="fa-folder">:folder:</i></td><td><h3>Onboarding > Channel Connect</h3></td><td>Passo a passo do setup do Channel Connect (WhatsApp). Entenda o que é um provedor, saiba como configurar e por que optar pelo Channel Connect da Fortics. .</td><td><a href="/gestao-and-operacao/comece-aqui/onboarding-channel-connect.md" class="button primary">Começe agora</a></td></tr></tbody></table>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.fortics.com.br/gestao-and-operacao/readme.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
