> For the complete documentation index, see [llms.txt](https://docs.fortics.com.br/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.fortics.com.br/gestao-and-operacao/gestao-do-ecossistema/canais-de-atendimento.md).

# Canais de atendimento

Ao configurar seus canais, você garante que sua equipe responda a todos os contatos de forma organizada, independentemente de onde a conversa começou.

<table data-view="cards" data-full-width="true"><thead><tr><th></th><th></th><th></th><th></th></tr></thead><tbody><tr><td><h3><i class="fa-whatsapp">:whatsapp:</i></h3></td><td><h3>WhatsApp</h3></td><td>Ative sua operação de mensagens de forma simples e rápida: cadastre sua conta, adicione os créditos necessários e configure seu canal oficial.</td><td><a href="/gestao-and-operacao/gestao-do-ecossistema/canais-de-atendimento/atendendo-com-o-whatsapp.md" class="button primary">Configure o WhatsApp</a></td></tr><tr><td><h3><i class="fa-whatsapp">:whatsapp:</i></h3></td><td><h3>Calling - Atendendo ligações do WhatsApp</h3></td><td> unificar os canais de <strong>mensageria</strong> e <strong>voz</strong> dentro da mesma experiência de atendimento no WhatsApp.</td><td><a href="/gestao-and-operacao/gestao-do-ecossistema/canais-de-atendimento/whatsapp-calling-atenda-ligacoes-de-whatsapp-no-ecossistema-fortics.md" class="button primary">Como configurar o Calling</a></td></tr><tr><td><h3><i class="fa-ballot">:ballot:</i></h3></td><td><h3>Regras dos canais de atendimento</h3></td><td>Os canais tem regras rigorosas contra spam, automações abusivas e linguagem inadequada. Nesta seção, detalhamos as limitaçoes de cada um dos canais</td><td><a href="/gestao-and-operacao/tutoriais/chat-center/canais-de-atendimento/limitacoes-e-regras-dos-canais-de-atendimento.md" class="button primary">Entenda as regras</a></td></tr></tbody></table>


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