> For the complete documentation index, see [llms.txt](https://docs.fortics.com.br/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.fortics.com.br/gestao-and-operacao/gestao-do-ecossistema/canais-de-atendimento/atendendo-com-o-whatsapp.md).

# Atendendo com o WhatsApp

<table data-view="cards" data-full-width="true"><thead><tr><th></th><th></th><th></th><th></th></tr></thead><tbody><tr><td><h3><i class="fa-whatsapp">:whatsapp:</i></h3></td><td><h3>Cadastre uma conta no Connect Channel</h3></td><td>Aprenda a cadastrar conta no ecossistema Fortics para atender seus clientes</td><td><a href="/gestao-and-operacao/gestao-do-ecossistema/usuarios-and-permissoes/administradores-e-permissoes.md" class="button primary">Como cadastrar números</a></td></tr><tr><td><h3><i class="fa-whatsapp">:whatsapp:</i></h3></td><td><h3>Criando modelos de mensagens</h3></td><td>Crie modelos, também conhecidos como <strong>HSM</strong> (Highly Structured Message), para iniciar suas conversas com os clientes</td><td><a href="/gestao-and-operacao/tutoriais/chat-center/canais-de-atendimento/whatsapp/modelos-de-mensagens-para-o-whatsapp.md" class="button primary">Gerenciar modelos</a></td></tr><tr><td><h3><i class="fa-whatsapp">:whatsapp:</i></h3></td><td><h3>Calling - Atenda ligações de WhatsApp na Fortics</h3></td><td>Unifique os canais de <strong>mensageria</strong> e <strong>voz</strong> dentro da mesma experiência de atendimento no WhatsApp</td><td><a href="/gestao-and-operacao/gestao-do-ecossistema/canais-de-atendimento/whatsapp-calling-atenda-ligacoes-de-whatsapp-no-ecossistema-fortics.md" class="button primary">Como configurar o Calling</a></td></tr><tr><td><h3><i class="fa-whatsapp">:whatsapp:</i></h3></td><td><h3>Guia de precificação 2026</h3></td><td>A Meta aplica um modelo de cobrança profissional baseado em categorias de modelos de mensagens, Entenda como funciona.</td><td><a href="/gestao-and-operacao/tutoriais/channel-connect/cobrancas/guia-de-precificacao-whatsapp-business-api-2026.md" class="button primary">Ver guia de precificação</a></td></tr></tbody></table>


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