Statistics

Retorna uma estatística

get

Autorizações

basic

AuthorizationstringObrigatório

Parâmetros de consulta

agent_idstringObrigatório

Respostas

default

application/json

get

/pbx/dashboard/monitoring/statistics

HTTPcURLJavaScriptPython

GET /pbx/dashboard/monitoring/statistics?agent_id=text HTTP/1.1
Authorization: Basic username:password
Accept: */*

default

{
  "paused": 1,
  "cumulative_time": 300,
  "_id": "6718ff4995984c0011698796",
  "active": true,
  "productive": true,
  "cumulative": true,
  "supervisioned": true,
  "typeMessage": "",
  "name": "Almoço",
  "description": "Pausa para o almoço",
  "initialTime": "00:00",
  "maxTime": "60",
  "message": "",
  "created_at": "2022-11-25 14:34:26",
  "updated_at": "2022-11-25 14:34:26",
  "count_calls_in": "5",
  "count_calls_out": "5",
  "talk_time_average": "00:00:00",
  "total_talk_time": "00:00:00",
  "metadata": {
    "is_pause_personalized": true,
    "products": [
      "chat",
      "voice"
    ]
  }
}

Retorna uma estatística

get

Autorizações

basic

AuthorizationstringObrigatório

Parâmetros de consulta

agent_idstringObrigatório

Respostas

default

application/json

get

/pbx/dashboard/monitoring/statistics/call_queue_status

HTTPcURLJavaScriptPython

GET /pbx/dashboard/monitoring/statistics/call_queue_status?agent_id=text HTTP/1.1
Authorization: Basic username:password
Accept: */*

default

{
  "in_call": 1,
  "calls_waiting_queues": 300
}